Air Conditioning, Heating, Plumbing and Electric Company, Rockford, IL
Here at Axberg, we have built a service business that we’re proud of – one that, today, offers a full range of HVAC, plumbing, sewer, and electrical services to the homes and businesses of Rockford, IL. This comprehensive selection of services is designed to serve as a one-stop resource for our local communities – a place where both home and business owners can go to have all their residential or commercial plumbing, electrical and mechanical needs addressed.
Axberg has been in business in Rockford, IL since 1957. During that time, we have taken great care to build a successful heating and cooling business that has since evolved from a one-man operation into a larger, multi-service concern. Originally specializing as HVAC contractors, we have successfully expanded into the additional areas of duct cleaning, plumbing, electrical and sewer services through our April, 2014 consolidation with Black Diamond.
At Axberg, our ultimate aim is to ensure our customers’ ongoing comfort and convenience while maximizing their ability to carry on “business as usual” – whether at home or in the workplace. We also offer the confidence and peace of mind that come from knowing that our crews are carefully selected, extensively trained, and fully equipped to bring this impressive lineup of services to you each time you need us. We’ve worked hard to create an environment that motivates and inspires our team to care about their work and perform to the best of their ability, while continually challenging them to raise the bar and top their personal best. We’ve found that these practices help increase employee engagement, leading to greater job satisfaction and increased dedication to the company and the customer.
Our Training & Certifications
Our technicians receive rigorous training in all the services we offer via both theoretical instruction and practical application to ensure that the principles learned are fully understood. This training is provided through our company’s on-site training facility. In addition to providing this training in HVAC, electrical, plumbing, and sewer service basics, as a Bryant Factory Authorized Dealer we are able to access the factory training that builds our crews’ expertise in servicing Bryant HVAC products. We also provide ongoing skill tune-ups to help keep our technicians at the top of their game, while at the same time keeping them up-to-date on the latest technology available in their field. Our technicians also maintain certifications conferred by the licensing agencies in their specific fields of expertise. All this translates to confident, capable crews that provide our customers with the highest-quality service.
Our Commitment to Quality
Through our commitment to providing the highest-quality work possible, coupled with our dedication to offering excellent customer service, we’ve been able to consistently meet our primary goal, which is to ensure total customer satisfaction. This has been amply demonstrated through the Best Plumbing Service and Best HVAC Contractor designations we received in the 2014 Rockford Register Star What Rocks! Reader Survey – recognition conferred despite the fact that we’d only provided plumbing services in Rockford for half the year.