Davis Junction, IL
Davis Junction, IL Heating, Air Conditioning, Plumbing and Electric
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Testimonials from Davis Junction
Greg was a true professional....had us up and running in no time.....thanks..
RYAN IS AN OUTSTANDING TECH FOR YOUR COMPANY..........SMART, COMPETENT AND KNOWLEDGEABLE ......WILL ASK FOR HIM BACK NEXT TIME
Great Service!! It was nice to get a $30.00 off in my service. Thank You.
They were fast and efficient. It was horrible to come home from vacation to a broken air conditioner. They got someone here in 2 hours. Thank you!
Fast confident service
Called around 10am and had someone to my house by 2:30, and fixed by 3pm! All future heating and cooling needs I will call Axberg!
Kevin is a hard worker. It was late when he got here and I had a stubborn clog that I couldn't clear myself. I asked him if hew had worked all day or if he was on call for nights, had been working all day yet never gave up or complained. Good Man! I also like the way you price the job and get a quote up front, no hidden surprises.
Tuesday, 9/7/2017, We asked Axberg to come and replace some rusting vent pipe and perform maintenance on our furnace. Axberg replaced the vent pipe, cleaned the furnace, then tells us the heat exchanger is cracked and the furnace should be replaced. Axberg was supposed to send a picture of the cracked heat exchanger but didn’t. Wednesday,9/8/2017, I called the Axberg office and tried to explain why I wasn’t happy with the service. Basically, Axberg charges top dollar and in return I expect them to work smart. Smart is not checking the heat exchanger last! I wanted a break on $444 of useless work performed on the furnace. Axberg wouldn’t budge. I pointed out that now my furnace doesn’t work at all and Axberg still wouldn’t budge. Axberg suggested that if spent more money on my furnace to fix the items identified on their invoice then the furnace would work. At this point, I don’t trust their judgment or customer service. Later Wednesday 9/8/2017, I called another local company for a second opinion. My furnace doesn’t work because Axberg forgot to attach the hose to the pressure switch. I get this fact in writing. Made arrangements for a new furnace install next day. Thursday, 9/9/2017. New furnace installed, not by Axberg. Nice. Called my credit card company to dispute the bill from Axberg. Called Axberg again and this time they at least seemed willing to escalate to a supervisor. I understand that sometimes things go wrong and am waiting to see if Axberg is willing to make this right.
Friendly and knowledgeable tech.
Had a new furnace installed. Good quick clean service. Working great!
Efficient, knowledgeable and nice tech to have in my home!
You are rip off I looked up the part you changed thru a ware house this part sell for 5.00 to 7.00 dollars I am writing to the better business bureau 195.00 for that part that is mark up 200 percent and it probably did not need the R 22 either . I would like a call back on this if you care at all
Great people and great service!