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Crystal Lake, IL

Crystal Lake, IL Heating, Air Conditioning, Plumbing and Electric

Local Reviews
for Crystal Lake, IL

Rated 4.8 out of 5 stars based on 41 customer reviews

Our Reviews by City

Byron, IL (48)
Elgin, IL (10)
Roscoe, IL (116)


Map of Crystal Lake, IL

great service, the guys were good also




none


Map of Crystal Lake, IL

Water Heater Replacement




Quick service that got my water heater replaced within four hours of my call.


Map of Crystal Lake, IL

Disappointed




Greg was a very nice and personable fellow, no problem there. However, when cleaning furnace, he vacuumed for about a minute or two and was done. When it came to draining the HWH, he opened the valve and when nothing came out he said it won't drain, so that was that. After he left, I went to turn on the water in the sink, and had very little. I went back to the HWH and found that he never turned the cold water valve back on. I did that myself. As far as the furnace is concerned, it was a lot louder that usual after the visit, so I checked that, and he never replaced the furnace filter. I did that. Not the usual Black Diamond service to which I am accustomed. I feel that I paid for nothing so far with this package, as the two things that were checked are the same as when he came. He also never mentioned that the blower motor in the furnace was leaking oil as stated on the invoice. I see no evidence of that so it makes me wonder... So sorry for the negative review, but good money was spent for the package, and I felt nothing was really done.


Map of Crystal Lake, IL

Great service





Map of Crystal Lake, IL

Super service!




Ryan Hicks was awesome! He listened attentively to my furnace problem, he then found the problem in very short order and fixed it right away! He informed me of the Black Diamond Crystal Club, which I joined and passed on to neighbors who are definitely interested. Best ever! Thank you Ryan!


Map of Crystal Lake, IL

professional and friendly





Map of Crystal Lake, IL

Very responsive, took 5 minutes to fix problem, very nice and personable




ryan is a very competent service guy and has the right personality for customers.


Map of Crystal Lake, IL

Great Service




Had a furnace and humidifier service and the service was excellent. Serviceman was great, very polite, helpful and considerate.


Map of Crystal Lake, IL

Great Service -




Ryan called the plumber and he was here in 15 Mins


Map of Crystal Lake, IL

Excellent Job!




True professional! Don's attention to detail is amazing!


Great service




Very professional


Awesome job!





Bathroom Leak





ac unit replace





Very quick response




Found issues with 20 year old A/C one day and new system installed the next during very busy time for the company.


Great Service





Quick Fix




Dave did a fast, professional job and explained to me what he did! Appreciate the quick fix!


good service but expensive





Quick & Professional





no rating




Unable to rate, as I was not present. My daughter owns the condo where AC was serviced (new last year, 2015). No computer or smart phone at that location. Past experience w/Black Diamond has been satisfactory and we have a contract for spring/fall services on HVAC systems.


Greg D.

Greg D.

AC repair

Near Wedgewood Dr, Crystal Lake, IL 60014
Greg D.

Greg D.

AC repair

Near Pinewood Dr, Crystal Lake, IL 60014
Greg D.

Greg D.

AC repair

Near Wedgewood Dr, Crystal Lake, IL 60014
David G.

David G.

Installing a battery back up sump pump

Near S Country Club Rd, Crystal Lake, IL 60012
David G.

David G.

Installing a battery backup system

Near Deerhaven Dr, Crystal Lake, IL 60014
Garry M.

Garry M.

AC PTU

Near Springbrook Rd, Crystal Lake, IL 60012
David G.

David G.

Providing estimate for replacing shower valve

Near Cress Creek Ln, Crystal Lake, IL 60014
Greg D.

Greg D.

AC clean and check

Near Candlewood Dr, Crystal Lake, IL 60014
Anthony L.

Anthony L.

No cool air

Near Mira St, Crystal Lake, IL 60012
Jarron D.

Jarron D.

I'd like my Lennox a/c replaced

Near Gold Course Rd, Crystal Lake, IL 60014
Greg D.

Greg D.

AC clean and check

Near Wyndmuir Dr, Crystal Lake, IL 60012
Garry M.

Garry M.

AC PTU

Near Grouse Way, Crystal Lake, IL 60014
David G.

David G.

Installing new water heater

Near Nicklaus Ln, Crystal Lake, IL 60014
Anthony L.

Anthony L.

Gas leak

Near Kingston Ln, Crystal Lake, IL 60014
David G.

David G.

Replacing main shut off valve

Near Camelot Dr, Crystal Lake, IL 60014
Garry M.

Garry M.

Air conditioner PTU

Near Kingsport Ct, Crystal Lake, IL 60012
Mark M.

Mark M.

Crystal club ac maintenance and replaced uv light

Near Kingsport Ct, Crystal Lake, IL 60012
Garry M.

Garry M.

Air conditioner PTU

Near Monica Trail, Crystal Lake, IL 60014
Mark M.

Mark M.

(2) crystal club ac maintenances

Near Monica Trail, Crystal Lake, IL 60014
David G.

David G.

Installing new p trap

Near W Crystal Lake Ave, Crystal Lake, IL 60014
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Axberg Reviews
4.88
3610 verified Nearby Now reviews

Mike was phenomenal. His explanations, demeanor and friendliness were above and beyond. Hope we will get Mike in the future for any needs we may have.

Anna - Huntley, IL
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