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Crystal Lake, IL

Crystal Lake, IL Heating, Air Conditioning, Plumbing and Electric

Local Reviews
for Crystal Lake, IL

Rated 4.8 out of 5 stars based on 45 customer reviews

Our Reviews by City

Byron, IL (53)
Elgin, IL (11)
Rockford, IL (1011)
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Map of Crystal Lake, IL

Great service!




Courteous and professional technician. Excellent service!


Map of Crystal Lake, IL

Great




Great job, efficient and thorough


Map of Crystal Lake, IL

Good service





Map of Crystal Lake, IL

great service





Map of Crystal Lake, IL

great service, the guys were good also




none


Map of Crystal Lake, IL

Water Heater Replacement




Quick service that got my water heater replaced within four hours of my call.


Map of Crystal Lake, IL

Disappointed




Greg was a very nice and personable fellow, no problem there. However, when cleaning furnace, he vacuumed for about a minute or two and was done. When it came to draining the HWH, he opened the valve and when nothing came out he said it won't drain, so that was that. After he left, I went to turn on the water in the sink, and had very little. I went back to the HWH and found that he never turned the cold water valve back on. I did that myself. As far as the furnace is concerned, it was a lot louder that usual after the visit, so I checked that, and he never replaced the furnace filter. I did that. Not the usual Black Diamond service to which I am accustomed. I feel that I paid for nothing so far with this package, as the two things that were checked are the same as when he came. He also never mentioned that the blower motor in the furnace was leaking oil as stated on the invoice. I see no evidence of that so it makes me wonder... So sorry for the negative review, but good money was spent for the package, and I felt nothing was really done.


Map of Crystal Lake, IL

Great service





Map of Crystal Lake, IL

Super service!




Ryan Hicks was awesome! He listened attentively to my furnace problem, he then found the problem in very short order and fixed it right away! He informed me of the Black Diamond Crystal Club, which I joined and passed on to neighbors who are definitely interested. Best ever! Thank you Ryan!


Map of Crystal Lake, IL

professional and friendly





Very responsive, took 5 minutes to fix problem, very nice and personable




ryan is a very competent service guy and has the right personality for customers.


Great Service




Had a furnace and humidifier service and the service was excellent. Serviceman was great, very polite, helpful and considerate.


Great Service -




Ryan called the plumber and he was here in 15 Mins


Excellent Job!




True professional! Don's attention to detail is amazing!


Great service




Very professional


Awesome job!





Bathroom Leak





ac unit replace





Very quick response




Found issues with 20 year old A/C one day and new system installed the next during very busy time for the company.


Great Service





Greg D.

Greg D.

Furnace clean and check

Near Burton Trl, Crystal Lake, IL 60014
Greg D.

Greg D.

Furnace clean and check

Near Lucerne Dr, Crystal Lake, IL 60014
Jason S.

Jason S.

Installing icemaker line

Near US-14, Crystal Lake, IL 60014
Jason S.

Jason S.

Water heater

Near Magnolia Dr, Crystal Lake, IL 60014
Rosario t.

Rosario t.

Furnace tune up

Near Wedgewood Dr, Crystal Lake, IL 60014
Greg D.

Greg D.

Furnace clean and check

Near Grant St, Crystal Lake, IL 60014
Greg D.

Greg D.

Furnace clean and check

Near Sandalwood Ln, Crystal Lake, IL 60014
Greg D.

Greg D.

Near Sandalwood Ln, Crystal Lake, IL 60014
Greg D.

Greg D.

Furnace repair

Near Barlina Rd, Crystal Lake, IL 60014
Garry M.

Garry M.

Furnace tune up

Near Lombard Dr, Crystal Lake, IL 60014
Garry M.

Garry M.

Furnace tune up and water heater flush

Near Midlane Dr, Crystal Lake, IL 60012
Greg D.

Greg D.

Furnace clean and check

Near Kingston Ln, Crystal Lake, IL 60014
Greg D.

Greg D.

Furnace repair

Near Westport Ridge, Crystal Lake, IL 60014
Garry M.

Garry M.

Furnace tune up

Near Kingsport Ct, Crystal Lake, IL 60012
Garry M.

Garry M.

Furnace tune up

Near Abbey Dr, Crystal Lake, IL 60014
Garry M.

Garry M.

Furnace tune up

Near Woodland Dr, Crystal Lake, IL 60014
Garry M.

Garry M.

Furnace tune up and water heater flush

Near Lee Dr, Crystal Lake, IL 60014
Garry M.

Garry M.

Furnace tune up

Near Nottingham Ln, Crystal Lake, IL 60014
Garry M.

Garry M.

Furnace tune up and water heater flush

Near Greenbrier Ct, Crystal Lake, IL 60014
Greg D.

Greg D.

Furnace clean and check

Near Darlington Ln, Crystal Lake, IL 60014
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Axberg Reviews
4.88
3610 verified Nearby Now reviews

Mike was phenomenal. His explanations, demeanor and friendliness were above and beyond. Hope we will get Mike in the future for any needs we may have.

Anna - Huntley, IL
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