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COVID-19 Readiness - We are actively monitoring the news about the coronavirus and taking necessary precautions to ensure our office remains open, technicians are available and call center is staffed.  More Information
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Available 24 Hours (815) 873-6003 Serving Rockford & More
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Heat Pump Repair Services in the Rockford, IL Area

Do you heat and cool your Rockford home with a heat pump? At Axberg, we offer top HVAC services for all types of home comfort systems, including heat pumps. Our experienced team offers heat pump repair service on all makes and models, and over the years, we have seen just about any type of problem you can imagine. This means if you are having heat pump trouble, our name is the only one you need to know.

To schedule heat pump repair in the Rockford area, call us at (815) 873-6003 or contact us online!

Does My Heat Pump Need to Be Repaired?

At Axberg, we get calls from homeowners regularly asking if the way their heat pump is acting is normal. Because fast action at the first sign of a problem is helpful in preventing a costly repair, we want you to be aware of common signs to watch for. Here are some of the reasons you may need to call us for heat pump repair:

  • Less output than normal
  • Strange noises
  • Unusual odors
  • A regularly freezing unit
  • Uneven heating or cooling
  • Too much moisture pooling around the unit

At the first sign of one of these problems, give us a call. We can send a technician to your home right away to assess the problem and provide a workable solution. If left unattended, these problems could become more serious issues.

Why Choose Axberg for Heat Pump Repair?

When you have heat pump problems, Axberg is the right choice for your repair needs. Axberg is a division of Black Diamond, and we have been serving the Rockford area for years. When you call us, you will enjoy:

  • NATE-certified specialists
  • Technicians who arrive on time
  • Option for emergency service outside of normal business hours
  • Ongoing training to ensure our team knows the latest technology
  • Friendly, professional team members who put your needs first

Contact us online for more information on the heat pump repair services we offer!

Schedule Heat Pump Repair in Rockford with Axberg

Since 1957, Axberg has been bringing expert heating and cooling services to residents and business owners in Illinois. With years of experience and professional training, our technicians are ready for any heating problem you throw our way. Because you’ll need your heat pump year-round to heat and cool your home, it’s critical that you call our team of professionals at the first sight of a problem. For reliable HVAC services, choose Axberg.

To schedule heat pump repair in Rockford or a surrounding area, give us a call at (815) 873-6003 or contact us online today!

Basic Program Benefits
  • 24/7 Availability
  • Flat-Rate Pricing Structure
  • Waived Holiday/After-Hours Fees
  • Priority Service Scheduling
  • Payment Options Tailored to Your Budget
  • Customized to Your Home and Your Specific Needs
  • Peace of Mind
Axberg Reviews
Tuesday, 9/7/2017, We asked Axberg to come and replace some rusting vent pipe and perform maintenance on our furnace. Axberg replaced the vent pipe, cleaned the furnace, then tells us the heat exchanger is cracked and the furnace should be replaced. Axberg was supposed to send a picture of the cracked heat exchanger but didn’t. Wednesday,9/8/2017, I called the Axberg office and tried to explain why I wasn’t happy with the service. Basically, Axberg charges top dollar and in return I expect them to work smart. Smart is not checking the heat exchanger last! I wanted a break on $444 of useless work performed on the furnace. Axberg wouldn’t budge. I pointed out that now my furnace doesn’t work at all and Axberg still wouldn’t budge. Axberg suggested that if spent more money on my furnace to fix the items identified on their invoice then the furnace would work. At this point, I don’t trust their judgment or customer service. Later Wednesday 9/8/2017, I called another local company for a second opinion. My furnace doesn’t work because Axberg forgot to attach the hose to the pressure switch. I get this fact in writing. Made arrangements for a new furnace install next day. Thursday, 9/9/2017. New furnace installed, not by Axberg. Nice. Called my credit card company to dispute the bill from Axberg. Called Axberg again and this time they at least seemed willing to escalate to a supervisor. I understand that sometimes things go wrong and am waiting to see if Axberg is willing to make this right.
Mike - Davis Junction, IL
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