This is one of the most common calls we have. Unfortunately, there are many reasons this could happen. The age and “wear and tear” of the heater are the most common factors. Another reason is when the valve on the side of the heater dispenses water. This is a concern because it means that either the temperature or pressure has exceeded the safety parameters. Whatever the reason is, it is important that you act quickly. On most heaters, there are isolation valves for the cold water supply as well as the gas. These should be shut off. If your heater does not have any isolation valves, you will need to shut off the water to the entire house or building. Makes sure to call Axberg for plumbing services and we will make sure to get you hot water again!
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