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What Does It Mean to be NATE Certified?

At Axberg, we are dedicated to providing homeowners and businesses throughout Rockford with the best possible service from qualified technicians. Our goal is to hire those who are true experts in the field, so our customers can have confidence when they call us for service. For that reason, we employ NATE-certified technicians to handle our HVAC needs. Here’s what you need to know about NATE certification.

What Is NATE?

NATE is an acronym for North American Technician Excellence. This is the largest non-profit certification group in the nation dedicated to heating, air conditioning, ventilation, and refrigeration technicians. As a non-profit, NATE is owned, developed, operated, and supported by the HVAC industry as a whole.

 

NATE was founded in 1997, and since that time it has produced certified technicians that are a step above the competition, proving their skills and expertise in various parts of the HVAC industry. Technicians who pursue NATE certification do so on a voluntary basis, because they want to showcase their skills in the industry.

How Do Technicians Get NATE-Certification?

When you have someone working on your HVAC system, you want to know that the individual has a thorough, working knowledge of these systems. NATE certifies technicians through written tests that HVAC industry experts write. These tests are designed to measure real-world understanding, not textbook fact recall, of the systems HVAC technician may need to work on. From oil furnaces to air conditioners, the testing is thorough and deep, ensuring that a technician who passes knows his or her stuff well.

Because technology and trends in the HVAC industry are constantly changing, NATE-certification lasts for five years. In order to get re-certified, technicians must complete 60 hours of continuing education or take the new, updated tests. This ensures that someone who carries NATE-certification has updated knowledge about the industry.

 

Why NATE-Certified Technicians Are Important for Your Rockford Property

When you are hiring an HVAC technician to work on your home or business, you want to know that the job will be done right the first time. That’s the confidence you get with NATE-certification. By hiring a NATE-certified technician through Axberg, you know that the technician has the training and knowledge to properly address the problem. This confidence, combined with our satisfaction guarantee, gives you peace of mind as you invest in HVAC repair, replacement, or installation.

 

Choose Axberg for NATE-Certified Technicians

At Axberg, we know you have many choices for HVAC service for your home or business. If you want to benefit from the skills of a NATE-certified technician, give us a call today. We look forward to helping you with your HVAC needs with the help of one of our skilled, certified technicians.

Basic Program Benefits
  • No dispatch fee EVER ($79 per call).
  • No afterhours or holiday fees EVER ($95 per call)
  • Annual precision tune-ups on heating and cooling equipment
  • 24/7 availability
  • Exclusive discounts on service and repairs
  • Peace of Mind
Axberg Reviews
I woke up this morning to a very cold house. Unfortunately I don't already have a "Furnace Guy" that I usually call. So I made 2 calls to local HVAC companies before calling Axberg. The first one said some thing like "We can get someone today, but it will be after 4 pm which is overtime, so there will be an extra charge" The negative response to my call made me feel like I was troubling them, and that I would be silly to pay the extra fee to have them come out, so I declined. My next call was answered by a machine, so I hung up. I couldn't take a chance on wasting time waiting for a callback. My call to Axberg was answered by a very helpful voice. She indicated that she would get someone to me as soon as possible, but they were very busy with the cold weather, so it might be between 5 -7 pm. I agreed but about an hour later I was surprised to received a call letting me know Ryan would be knocking on my door within 45 minutes or so. I found Ryan to be very friendly, knowledgeable, and professional. He was able to quickly diagnose the problem and I had heat again within the hour. I could not have asked for a better experience. The price of the repair was very reasonable. During the repair process, Ryan was able to answer all of my "layperson" questions concerning my furnace and gave me some ideas of how to get the most from my furnace to heat and cool my home. I was impressed by the fact he put the shoe coverings on upon entering the house, his tools were all kept clean and orderly and he seemed to have all the special tools he needed to maintain my furnace. I am very happy to have chosen Axberg to service my furnace today!!
John - Caledonia, IL
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